Platform: how building blocks are measured and billed

On the Platform plan you pay € 10 a month base (everything in Website) plus what you use, at our rates per unit on /rates. We set up and manage the building blocks for you. You pay no VAT on top.

Building blocks: containers of any size (with keep-warm), your own Postgres server, cache, file storage, scheduled jobs, extra domains. Before you switch one on you see a cost card with the meters, the rates, the minimum per month and an example. Switching off is deleting; data of databases and storage stays 30 days as a backup, 7 days for your own database server.

Measuring: containers are measured per minute (allocated compute and memory while an instance runs, requests, outbound traffic). Database servers and cache count per hour they exist; storage per GiB per day. Every day is a line in your portal, rounded up to whole cents per day and per meter, with a CSV export.

Spending cap: every site has a cap, default € 50 a month, adjustable up to € 250 yourself. At 80% you get an email; at 100% your containers are paused (databases and storage stay). Raise the cap and everything starts again. On top of that there is a cap for all your sites together. By default it is the sum of your site caps, with a minimum of € 250, so it never stops you sooner than your site caps do. If we agree a different amount with you, it applies to all your sites; when they reach it together, we pause the containers of all of them and email you once.

Settling: weekly or monthly, on the SEPA mandate from your first payment. Minimum € 10 per direct debit (below that it carries over). You get an email with the exact amount and date at least one day before every debit. When you cancel, we settle your usage one last time, up to the moment your site goes offline, and an amount under € 10 then lapses instead of carrying over.